You haven't searched anything yet.
Job Description:
Selected candidate s role will focus on providing all levels of support to our customer base, both remotely and onsite.
Candidate will be the initial point of contact with end users requesting IT Support.
Ideal candidate has experience in Desktop\Laptop repair and troubleshooting, software installation, hardware implementation and active directory administration.
Candidate must also have experience providing remote assistance using various platforms and must be experienced with providing support for O365 Applications.
Must be good at organizing, prioritizing, and planning.
Candidate must be able to update and maintain Help Desk records in accordance with established support procedures.
Candidate must also have excellent communication skills.
Education Level:
Bachelor s Degree in Computer Science, Information Systems, or related field.
Required Skills/Experience | # Years | Notes/Comments |
Experience working in a help desk environment | 3 | |
Experienced with providing support for O365 Applications | 3 | |
Experience providing remote assistance using various platforms | 3 | |
Experience in desktop\laptop repair, troubleshooting, and software installation | 3 | |
Hardware Implementation and Deployment | 3 | |
Active Directory Management | 3 |
Preference given to candidates with the below skills/experience. Must also meet minimum requirements
Full Time
IT Outsourcing & Consulting
$46k-58k (estimate)
05/01/2024
06/30/2024
sriiusa.com
NAPERVILLE, IL
25 - 50
2002
Private
RITA SINGH
$5M - $10M
IT Outsourcing & Consulting
The job skills required for Helpdesk Support Technician (On-site Required must be local or relocate to Jackson, MS area) include Help Desk, Active Directory, Computer Science, etc. Having related job skills and expertise will give you an advantage when applying to be a Helpdesk Support Technician (On-site Required must be local or relocate to Jackson, MS area). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Helpdesk Support Technician (On-site Required must be local or relocate to Jackson, MS area). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Helpdesk Support Technician (On-site Required must be local or relocate to Jackson, MS area) positions, which can be used as a reference in future career path planning. As a Helpdesk Support Technician (On-site Required must be local or relocate to Jackson, MS area), it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Helpdesk Support Technician (On-site Required must be local or relocate to Jackson, MS area). You can explore the career advancement for a Helpdesk Support Technician (On-site Required must be local or relocate to Jackson, MS area) below and select your interested title to get hiring information.